Humanitas Research Hospital, an Internationally recognized University and Research Hospital, has chosen Crafter.ai to develop a HR onboarding chatbot to support new hires’ onboarding process.
The main goal is to streamline the HR process by optimizing the user experience of resources, on one hand, and by reducing administrative time and HR Team’s effort, on the other.
HR Onboarding chatbot to increase productivity
The onboarding process of Humanitas Research Center is characterized by a high turnover and a constantly growing number of new personnel additions.
The objective of the Humanitas HR team is to strengthen the staff onboarding process and guarantee an excellent user experience for new resources.
The HR onboarding automation solution developed with Crafter.ai platform guides the new resources’ onboarding process, by optimizing the productivity of the HR team and simplifying each step.
Also, the chatbot’s multilingual interaction capability facilitates the understanding and completion of the process by International employees.
Statements
“With Crafter.ai I found a light and fast solution, which facilitated the customization of a complex process like ours. Thanks to Athics we have managed to significantly reduce the administrative effort related to the HR Onboarding process,” underlines Luca Di Benedetto, HR Director Research Area, Humanitas Research Hospital |Humanitas University
Paolo Massarani, CEO of Athics, also expressed satisfaction with this collaboration:
“We are proud to support Humanitas, an International excellence in the field of medical research and education. At Athics we aim to put innovation at the service of people and this project demonstrates the potential of AI in improving not only operational efficiency, but also the human experience in the most dynamic and challenging organizational contexts.”
HR Onboarding chatbot results
Integrating an artificial intelligence solution bring results in terms of productivity and efficiency.
The onboarding times are reduced and the HR onboarding process has become faster and more efficient.
New hires can complete procedures in an autonomous and personalized way, while the HR team benefits from a reduction in administrative effort. The result is a more streamlined process and an improved employee experience.
In conclusion
The HR Onboarding chatbot not only strengthens Humanitas’ organizational efficiency, but also confirms the company’s commitment to combining excellence and innovation, positioning itself as a model for the medical research and training sector globally.