Solutions
Tailored artificial intelligence solutions
We support SMEs at every step of their AI journey: from needs analysis to custom solution development, through to integration into your systems.
- Custom solutions
- Go-live in 4-8 weeks
- Conversational AI agents
What Athics artificial intelligence solutions are
Athics' artificial intelligence solutions help small and medium-sized businesses turn processes, conversations and data into concrete value. We design and develop tailored AI agents, chatbots and voicebots, integrating them into the channels and systems your company already uses. Unlike off-the-shelf products, every solution starts from your business goals: we begin with real processes, pinpoint where artificial intelligence delivers the fastest return, and build tools that people actually use every day. The result is reliable automation of customer support, sales, marketing and internal operations, powered by large language models, RAG techniques and carefully crafted conversation design.
Our approach combines consulting, custom development and integration into a single journey. We work alongside technical and business teams from strategy definition through to production, with a typical go-live within four to eight weeks. We measure results, iterate on real conversations and maintain solutions over time, because effective AI is not a one-off project but a system that improves with use. Whether you need to automate customer care, qualify leads or streamline internal workflows, Athics supports you with method, transparency and proprietary technologies such as Crafter.ai and Portrait.
Our AI solutions
Three business-ready solutions, built to automate conversations and processes across your channels.
AI Agents
Autonomous AI agents that carry out tasks, make decisions and integrate into your business processes.
Chatbot
Text-based conversational assistants for customer care, lead generation and support, active 24/7 across your channels.
Voicebot
Voice assistants that handle calls and natural-language conversations to automate phone interactions.
Athics products
The proprietary platforms we put to work for your business: two ready-to-use AI technologies, built by Athics.
Crafter.ai
AI Agents Studio
Athics' no-code platform for building custom AI agents. It combines large language models, RAG and visual conversation design to automate customer support, sales, marketing and internal processes, without writing code.
- No-code AI agent building
- RAG-powered knowledge base
- Integration across channels and business systems
Portrait
AI psychometric profiling
Athics' technology that analyses customers' personality and communication style in real time. It detects 80+ traits, including propensities, values and preferences, from chat, CRM, email and documents, for truly personalised experiences.
- 80+ psychometric traits detected
- Real-time language analysis
- More conversions, upselling and less churn
What we do
A four-step method, from strategy to production.
- 01
AI consulting
We analyse your processes and pinpoint where artificial intelligence delivers the most concrete value, with a clear and realistic roadmap.
- 02
Custom solution development
We design and build AI solutions tailored to your needs, integrated with your data and your systems.
- 03
AI agent
We build conversational AI agents and integrate them into your channels and platforms, with fast go-live.
- 04
AI integration
We integrate artificial intelligence into your existing systems, channels and workflows, with tailored APIs and connectors.
AI solutions for every industry
From customer care to manufacturing: see how we apply artificial intelligence to your industry, with projects tailored to SMEs.
Frequently asked questions about AI solutions
- What does Athics do?
- Athics is an Italian artificial intelligence company that designs and develops tailored AI solutions for SMEs: autonomous AI agents, text chatbots, voicebots, strategic consulting, custom development and integration into existing systems. We support companies from needs analysis through to production.
- What is the difference between an AI agent, a chatbot and a voicebot?
- A chatbot handles text conversations on channels such as your website and messaging apps; a voicebot does the same by voice, managing calls in natural language; an AI agent is more autonomous: beyond conversing, it carries out tasks, makes decisions and integrates into business processes to complete complex jobs.
- How long does it take to put an AI solution into production?
- A typical Athics solution goes live within four to eight weeks, depending on complexity, the integrations required and the quality of available data. We work in phases, so we deliver value quickly and improve the solution through real-world use.
- Do the AI solutions integrate with the systems we already use?
- Yes. We integrate artificial intelligence into your channels, CRM, business software and workflows through tailored APIs and connectors. The goal is to embed AI into existing processes without disrupting the tools your team uses every day.
- Do we need in-house technical skills to use Athics AI?
- No. With the no-code Crafter.ai platform you can build and manage AI agents without writing code, while the Athics team handles consulting, custom development and integration. We also support the training of the people who will use the solution.
- Which sectors and use cases do Athics solutions cover?
- Athics AI solutions are applied in customer care, sales, marketing, human resources, healthcare, finance, e-commerce, logistics and the public sector. The most common use cases include 24/7 customer support, lead qualification, internal employee support and document process automation.
Let's talk about your project
Tell us what you need: together we'll find the AI solution that best fits your business.
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